delivery
All orders are processed within 3 business days (excluding weekends and public holidays) after you receive your order confirmation email. You will receive a new email when your order has shipped.
The ceramics are packaged with great care, but sometimes things don't go as planned during shipping. To prevent breakage, I pay close attention to the packaging method and the amount of material used. Instead of bubble wrap, we use 100% biodegradable and recyclable 'hive wrap' and recyclable paper filler. We also use 'eco-flo', made from non-GMO starch, which is 100% biodegradable and compostable; you can reuse, compost, or dispose of it in your green waste bin.
Studio delivery: xxxxxx
If the ceramic tile you ordered arrives broken, please take a photo of the damage as soon as you notice it and send it to x address. We will send you a replacement as soon as possible!
